Frequently Asked Questions
WHAT IS A PDF PATTERN?
A sewing pattern is a template from which the pieces of a garment are traced onto fabric before being cut out and assembled. Sirena Patterns are digital files that come as multi-page PDF printouts. A PDF-pattern is a full scale sewing pattern, divided into individual pages, printed and then taped together to create a full pattern sheet. We offer two paper sizes Letter (8.5" x 11") and A4. You can get a free pattern here. Download it and see how easy it is!
With a PDF-pattern can access your patterns instantly from the comfort of your home. They are less costly, and you don’t need to worry about shipping and handling fees. You can also print them as many times as you wish and make amendments without losing the original pattern.
You need Acrobat Reader or similar software to open PDF files. You can download Acrobat Reader for free here.
All our sewing patterns come with seam allowances included, unless stated on the pattern itself.
DO YOU SELL PRINTED PATTERNS?
We currently do not offer printed patterns but we are glad to announce that in the next months, our patterns will be available in printed format.
HOW DO I FIND MY SIZE?
I'VE ORDERED A PATTERN BUT GET THE LINK. WHAT DO I DO?
Once your payment has been processed Your PDF should become available for download immediately after your payment has been confirmed. It will appear in the payment confirmation screen. Also, you will receive a separate email which is sent just after the order confirmation containing a link to download your pattern. This link will be available for 24 hours after you first access it. If the message hasn’t arrived in your mail box after a couple of minutes, then please check your spam or junk folder.
Sometimes e-mail providers will treat emails containing links as malicious and add them to your spam folder. If you'd like to remedy this for future purchases, please add firstname.lastname@example.org to your list of approved email addresses. When you click the link the pattern will automatically download to your computer's downloads folder. MAKE SURE YOU DOWNLOAD THE FILE IN YOUR COMPUTER (NOT YOUR MOBILE). If you still can’t locate the email, then please contact us at email@example.com and we’ll gladly help you. Please include your order number.
Our patterns are for personal home use only. Commercial use of our patterns is strictly forbidden. However, sometimes we do grant licenses for certain patterns, so please contact us at firstname.lastname@example.org if you are, for example; a professional seamstress.
You can make as many as you want for yourself or for gifts. It does NOT entitle you to print or distribute the pattern to others, nor to sell garments made from the pattern. All designs, illustrations, images, text, and all other aspects of this pattern are property of ©CREATIVE HANDS 2018. Thanks for supporting small businesses and respecting the designer’s rights. All . rights reserved.
CAN I SELL GARMENTS THAT I'VE MADE USING SIRENA PATTERNS?
WHAT IS A ZIP FILE?
ZIP is an archive format widely used on the internet. ZIP files are data containers. They store one or several files in a compressed form, allowing you to download several files in one folder. After you have downloaded a ZIP file, you need to unpack its contents in order to access them. A number of different free software packages will do this, including 7-zip or Win zip. Click on the name to download them.
WHAT IS A ZIP FILE?
What is your return policy? All physical products can be returned within 30 days of purchase as long they are in perfect condition. Please contact us at email@example.com before any returns and include your order number so that we know to expect the return in the mail.
Due to the nature of digital products PDF patterns cannot be returned.
We’re glad to say we offer gift certificates for $25, $50, $75 or $100. Purchasing this digital gift card creates a unique code. The gift card recipient can enter this code at checkout to subtract the gift card value from their order total.
This gift card never expires.